Shipping Policy

Thank you for shopping with Orby™.

We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–2 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed.

Shipping Times

United States

Estimated delivery time: 3–7 business days

Canada

Estimated delivery time: 5–10 business days

International Orders

Estimated delivery time: 7–14 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to update.

Shipping Costs

We currently offer FREE shipping on all orders.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned due to an incorrect or incomplete shipping address, additional shipping charges may apply.

Lost or Delayed Packages

While we work closely with our shipping partners, Orby™ is not responsible for delays caused by carriers, customs inspections, weather events, or other circumstances beyond our control.

If you experience any issues with your delivery, please contact our support team and we will do our best to assist you.

Contact Us

If you have any questions regarding shipping, please contact us at:

shopifydyf26@gmail.com